vhite has provided extensive and varied B2B and B2C technical writing services for global businesses. We have customers in Real Estate, CRM, healthcare, finance and accounts automation, GIS, survey (online and mobile) management, ERP, POS, project management, online education such as for CPA, ecommerce, matrimony portals, and other domains.
Organisations struggle with their product documentation because:
- Either the technical documentation was done by a harried developer as the organization does not have technical writers to write instructions and procedures
- Or the organization does not have an integrated and well-defined technical documentation process
- Or the organization cannot afford it for its costs
- Or the in-house documentation team is not developing quality documentation
Customers do not understand such vague, wordy and unclear documentation and they are not able to use the product or service efficiently. As a result, a few IT projects are scrapped or are failures in the absence of accurate and clear documentation.
What We Do
Product Documentation: Our product documentation assignments include User Guides, Online Help Systems (CHM, WebHelp, FlashHelp, or HTML referenced), Reference Guides, Quick Guides, Admin Guides, Installation Manuals, Training Manuals, Cheat Sheets, Training Cards, and so on.
B2B Documentation: Our B2B documentation assignments include Project Proposals, Functional Specifications, Technical Requirements Specifications, Business Plans, White Papers, Case Studies, and so on.
Others: We also undertake assignments on Process Documentation, Style Guides, Standards and Guidelines, HR Documentation such as Induction Manuals, Training Plans, Employee Policy Manuals, ISO Documentation, Performance Review and Appraisal System Documentation, Handover Documents, IT Security Policy Documentation, and so on.
Work Samples: Please see some of our technical documentation work samples.
We have developed technical documentation for businesses in diverse industry such as in Ecommerce, Social Networking, Learning Management Systems, Media, Sports, CRM, ERP, Survey Management, Enterprise Portals and Intranet, CMS, Project Management Portals, Dating and Matchmaking, Online Directories, and Technology Solutions Service Providers.
Technical Writing Training Courses
vhite provides technical writing training courses and affordable certification programs to professionals. Our training courses are planned for professionals with different levels of experience.
We are based in Chandigarh, and our technical writing training includes periodic assignments. Our training courses are customized specifically for beginners. Each course is divided into different modules and you can plan your course content based on your strength, weakness and priorities. This process is participative where vhite helps you make the right decision.
Our training is comprehensive, interactive, friendly, professional and enjoyable. It helps professionals grow into confident technical writers, while earning a certificate too. Our courses offer you an excellent way to learn the finer points of technical writing, and then show your technical, professional and personal skills to potential employers.
The detailed course description for each section or module is available to users, and for some courses, an audio description takes users through the course. We provide training not only in software and tools, or in English language; our courses cover the whole spectrum of technical documentation. It includes:
- Overview of technical writing as a professional responsibility
- The technical documentation process
- The technical documentation project planning
- Audience analysis
- Style guides, standards, conventions, practices and guidelines
- English language for writing procedures and instructions
- Ensuring that document is clear, correct, complete, concise, consistent and accurate
- Using Help Authoring Tools and other software
- Reviewing skills
- Document release and publishing process
- Introduction to Technical Writing (VT001)
- Basic Course in Technical Writing (VT002)
- Advanced Course in Technical Writing (VT003)
Key Features of Our Training Process
- Course is divided in lessons and you need to update the status of lesson as 'Complete' before you move to next lesson. Of course you can get back to any completed lesson, anytime
- Since each course is of a fixed duration (such as 10 hours or 120 hours), you can request for extension if you are not able to complete a course by the due date. The course admin handles such requests individually and manually.
- Basic Course and Advanced Course include a training project on multiple technical documents.
- After successful completion of a course, you get a certificate.
- Along with other employment opportunities, you can also get to work with vhite systems subject to the agreement to terms and conditions.
Our technical writing training program offers internship program to young graduates. Please contact us if you are interested for internship as part of your study program.