What We Do

We have been providing technical writing services for diverse industry base - telecommunications, healthcare, finance and accounts automation, banking, GIS, and so on. Have a look at what we offer in product documentation:

Product Documentation

  • User Guides
  • Online Help Systems (CHM, WebHelp, FlashHelp, or HTML referenced)
  • Reference Guides
  • Quick Guides
  • Admin Guides
  • Installation Manuals
  • Training Manuals
  • Cheat Sheets

Business To Business (B2B) Documentation

  • Project Proposals
  • Functional Specifications
  • Technical Requirements Specifications
  • Business Plans
  • White Papers
  • Case Studies

Instructions Designing: WBT

vhite has expertise in developing customized Web Based Training (WBT) for online certifications. Our WBT development process is based on extensive research on best practices and internal standards. It helps us to develop world class Technical Writing Courses and Certifications and gives us the capability and platform to develop other WBTs for different industry.

We understand that technology has facilitated learning and training process. However, the objective of our training programs is not only to bring trainees to internet, it is to ensure that the process is participative, interesting, and result-oriented. We follow a standard process that includes:

  • Project Requirements: Project introduction, requirements analysis, project plan and architecture, conceptualization and prototype
  • Instructional Design: Course plan, course development, additional components such as exercises, quiz, surveys, polls, and other evaluation tools
  • Content Development: UI design, content writing, content management
  • Content Publishing: Content conversion to required format such as for web, multimedia, published PDF and others. It includes programming, integration, voice over and packaging the final product.
  • Testing and Implementation: Testing the courses for content, standards compliance, presentation, and other pre-defined parameters

Others

Besides, our technical writing expertise also includes Process Documentation, Style Guides, Standards and Guidelines, HR Documentation such as Induction Manuals, Training Plans, Employee Policy Manuals, ISO Documentation, Performance Review and Appraisal System Documentation, Handover Documents, IT Security Policy Documentation, and so on.

Industry

We have developed technical documentation for businesses in diverse industry such as in Ecommerce, Social Networking, Learning Management Systems, Media, Sports, Enterprise Portals and Intranet, CMS, Project Management Portals, Dating and Matchmaking, Online Directories, and Technology Solutions Service Providers.